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New Mexico City of Santa Fe Fire Department·New Mexico

Documentation Software for Emergency Response Calls

Closes 1/18/2026$407kSole Source
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Description

The City of Santa Fe Fire Department is seeking a sole source contract for documentation software to manage emergency response calls. The software should have a user-friendly interface, customizable forms and parameters, and the ability to integrate with third-party platforms. The contract is for a term of four years, with an estimated total cost of $406,658.49. The software will be used to manage data workflow and access and organize department data. The selected software is ImageTrend Elite, which is a proprietary solution that meets the department's unique needs. Some key features of the software include: • User-friendly front end to capture granular details for fire department activities • Customizable forms and parameters • Integration with CAD, RMS, and state-level reporting databases • Customizable QA module • Longitudinal organization of records by patient, location, business, and other nexuses • Probabilistic matching to select a particular individual from all patient care records • Ability to interface with cardiac monitors and other devices • Compliance with HIPAA, HITECH, NEMSIS, and NFIRS regulations.

Attached files

Contact

Kristy Miera(Procurement Analyst Senior)

[email protected]

Key dates

Opened
12/20/2025
Closes
1/18/2026
Duration
4 years

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
60-M0087-25-CP564

Budget estimate

$406,658

The estimated budget for this contract is $406,658.49, which is the total cost of the software solution over the four-year term. This estimate is based on the provided contract details and does not account for any potential changes or modifications to the contract. The factors that may influence the likely payment range include the scope of work, the complexity of the software solution, and the level of customization required.

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