Recreation Division Assessment

The City of Gilroy is seeking a consultant to conduct a comprehensive assessment of its Recreation Division. The assessment should evaluate current recreation programs, staffing, facilities, finances, governance, and service delivery models. The consultant will engage with City leadership, staff, and the community to identify gaps between community needs and existing services and develop actionable recommendations to enhance effectiveness, equity, sustainability, and alignment with industry best practices. The final outcome will be a prioritized implementation roadmap, supported by data, benchmarks, and community input, to provide City staff and the City Council with clear policy options, investment strategies, and near- and long-term actions. Some key tasks include: • Conducting a community engagement and needs assessment • Analyzing staffing and organization • Evaluating financial analysis, cost recovery, and fee policy • Reviewing program and service portfolio • Assessing facilities, asset management, and capital needs • Auditing technology, data, and business processes • Developing an equity, access, and inclusion plan • Identifying partnerships, sponsorships, and volunteer opportunities • Creating a risk management, safety, and operations standards plan • Building a performance measurement and benchmarking system • Conducting programmatic mini-studies • Performing a SWOT analysis • Identifying growth and opportunity • Developing an implementation roadmap and council presentation. The City is looking for a consultant with experience in conducting similar assessments and has a strong understanding of recreation services, staffing, and facilities.