Description
The City of Columbus is establishing an Indefinite Quantity Agreement (IQA) for on‑demand maintenance and repair of its Ricoh MP C5503 copier located on the 3rd floor of the Engineering Section. Service must be performed by an authorized Ricoh dealer and billed per copy with no minimum volume. The contract runs for one year (04/15/26 – 04/14/27) and does not auto‑renew. Key performance guarantees include a 30‑minute callback and a qualified technician on‑site within four business hours of a service request. The City estimates an annual spend of $800 but will pay only for actual copies made.
• Scope limited to copier maintenance (labor, travel, parts, supplies; paper excluded).
• Pricing is a flat per‑copy rate; billing is monthly in arrears.
• Vendor must be an authorized Ricoh dealer and meet strict response‑time guarantees.
• No minimum or maximum copy volume; no penalties or late‑fee charges.
• Contract terminates on 04/14/27 unless a new agreement is negotiated.