Description
The State of Maryland’s Office of the Chief Medical Examiner (OCME) is seeking a single vendor to provide a one‑year preventive maintenance and service agreement for its Agilent toxicology laboratory instruments (including mass spectrometers). The contract is firm‑fixed‑price, covers on‑site inspections, cleaning, part replacement, technical support, and rapid response repairs, and runs from September 1 2026 through August 31 2027. Bids must be submitted electronically via eMaryland Marketplace by August 31 2026.
• Scope: Preventive maintenance, cleaning, parts replacement, vacuum and pump oil changes, mass‑spec ion source cleaning, and on‑site repairs.
• Service Level: On‑site response ≤ 4 business days; virtual tech support 8 am‑4 pm M‑F; same‑day remote repair when possible.
• Requirements: Vendor must use genuine Agilent parts, provide qualified engineers, and cannot subcontract the work.
• Contract Value: Firm‑fixed‑price; price validity 30 days after bid opening.
• Eligibility: Minimum 3 years experience with comparable equipment; must be registered with Maryland SDAT; no small‑business set‑aside.
• Submission: Complete bid form, affidavits, references, and vendor profile; submit via eMM by 12:00 pm on 8/31/2026.