Description
The Los Angeles Fire Department (LAFD) is seeking a qualified professional services firm to provide ongoing technical support, maintenance, and enhancement for its public website (lafd.org) and internal intranet, both hosted on Acquia and built on Drupal. The contract is a one‑year task‑order with a fixed‑monthly retainer covering ADA compliance audits, hosting management, second‑level support, and up to 48 hours per month of enhancements, plus additional work billed at agreed hourly rates. The contractor must staff a project manager, front‑end and back‑end developers, UX/UI designer, and systems engineer, and must be able to provide 24/7 on‑call emergency support. The engagement also includes occasional major Drupal version migrations and integration with third‑party platforms such as Everbridge, Vimeo, GIS, and JotForm.
• Monthly ADA‑508 compliance audits & remediation (Siteimprove/Monsido)
• Acquia/Drupal hosting management – module, security, PHP updates
• 24/7 second‑level technical support & training for LAFD staff
• Integration support for alerting, streaming, GIS, and form tools
• Up to 48 hrs/month of baseline enhancements (≈11–12 hrs/week)
• As‑needed major Drupal migration/upgrade planning & execution
• Required staffing: PM, Front‑End Dev, Back‑End Dev, UX/UI Designer, Systems Engineer
• Fixed monthly retainer plus hourly rates for additional work
• Proposal due 18 Sept 2026; award expected 2 Oct 2026
Attached files
Contact
Mei Ly