The Department of the Army is seeking a non-personal services contract to provide medical and legal interpretation and translation services at Brooke Army Medical Center (BAMC) in Fort Sam Houston, Texas. The contractor will be required to provide certified personnel to perform interpreter and translation services, including sign language services, for the Medical Treatment Facility (MTF) at BAMC and outlying clinics as needed. The services must be provided in various languages, including American Sign Language, and the contractor must ensure that all interpreters meet the required certifications and standards.
• The contractor must provide Medical and Legal Interpretation and Translation Services to the standards defined in the Performance Work Statement (PWS).
• The contractor must provide Certification Commission for Healthcare Interpreters (CCHI) and/or National Board of Certification for Medical and Legal Interpreters (NBCMI) certified personnel.
• The contractor must provide services in various languages, including American Sign Language.
• The contractor must ensure that all interpreters meet the required certifications and standards.
• The contractor must provide browser-based Video Remote Interpretation (VRI) services that utilize standard web protocols (TCP 80/443).
• The contractor must provide an active Authority to Operate (ATO) from the Department of Defense for the proposed VRI solution.
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