6100019484 - American Sign Language Emergency Alert System

The City of San Antonio is seeking qualified firms to design, implement, and maintain an American Sign Language (ASL) Emergency Alert System for the Fire Department. The system must integrate ASL interpretation services into existing emergency communications, provide real‑time alerts to the Deaf and Hard‑of‑ hearing community, and include ongoing support and maintenance. This effort supports the city’s commitment to accessibility and public safety. • Provide qualified ASL interpreters and sign‑language staff to deliver emergency alerts. • Integrate ASL services with the city’s current emergency communication infrastructure (e.g., alert tones, text messages, public address systems). • Offer continuous system monitoring, updates, and technical support throughout the contract term.