Sewer Backup Cleanup Services

The City of Cincinnati, on behalf of the Metropolitan Sewer District of Greater Cincinnati, seeks a qualified contractor to provide comprehensive sewer‑backup cleanup and water‑damage restoration services throughout Hamilton County and neighboring Warren and Clermont Counties. The contractor must respond within two hours of a call‑out, maintain 24/7/365 availability, and be capable of fielding up to 50 crews during large rain‑event emergencies. Work must adhere to the latest IICRC S500 standards (Category 3 – Black Water) and include detailed documentation and electronic reporting via the city’s web portal. The solicitation is open competition, emphasizes small‑business participation, and requires inclusion of a 1 % administrative fee in the price proposal. • Perform on‑site sewer‑backup cleaning, disinfection, drying, antimicrobial treatment, and content restoration per IICRC standards. • Provide rapid response (≤ 2 hours) and maintain a large‑scale crew pool (up to 50 crews) for emergency events. • Use mobile‑device reporting (preferred Xactware) and submit all required documentation electronically through the Bonfire portal.