RFI - Light digital production black and white & color copiers/duplicating machines to support both FLETC's business and training requirements.

The Department of Homeland Security (DHS) Federal Law Enforcement Training Centers (FLETC) is seeking information on providing light digital production black and white & color copiers/duplicating machines to support both FLETC's business and training requirements. The contractor shall furnish all labor, equipment, materials, and transportation necessary to provide leased copier systems and full-service support. This includes delivery, installation, configuration, operator training, preventive maintenance repair services, and service calls, as well as consumables including staples (except copying paper) and end-of-term tear-down/removal. Key requirements include: • Providing light digital production black and white & color copiers/duplicators with specified run speeds and capabilities • Delivering and installing equipment between October 1, 2026, and October 7, 2026 • Providing maintenance agreements inclusive of parts, labor, repair, software-related equipment, and preventative maintenance • Maintaining machines at a minimum of 95% monthly availability/uptime • Providing a toll-free number for service requests and device support The period of performance for this service will be one base year period (365 days) with three one-year option periods. All work shall be performed at the Federal Law Enforcement Training Centers in Glynco, Georgia.