Security Intercom System (SIS)

The U.S. Department of State's Bureau of Diplomatic Security is seeking commercial off-the-shelf (COTS) products for a Security Intercom System (SIS) that provides audible communication for security personnel. The system should have a minimum of one master control station that can communicate with a minimum of one subordinate station, and it must meet various requirements such as being manufactured in the United States or a Trade Agreements Act (TAA)-designated country, and using a secure communications protocol. The system should also have a vandal-resistant housing for subordinate stations and not use wireless communication. Some key features and requirements of the system include: • Compliance with prohibitions on using hardware, software, and services from named countries and manufacturers • Ability to maintain configuration after power loss and reboot • Operation on a non-internet-facing network if networkable • Integrated microphone and speaker system • Hardwired communications medium • Vandal-resistant housing for subordinate stations • No use of wireless communication • Secure communications protocol such as HTTPS, TLS 1.2, or AES encryption • Support for static IP addressing scheme and Internet Protocol version 4 (IPv4) • Capability to control user access and permissions • Ability to turn off non-secure protocols and settings • No requirement for recurring software licenses • One-year warranty that includes repairs, parts, and labor • Customer technical support during product's lifecycle • Backup copies of all software needed to restore a system • Software/security updates and communication of cyber incidents • Training available to DOS personnel for the operation and support of the system