FDA PM and repair service for Leica SP8 confocal microscope

The U.S. Food and Drug Administration (FDA) is seeking a preventive maintenance and repair agreement for its Leica CARS SP8 confocal microscope. The contract will be for a base period of 12 months, with two option years. The selected contractor will be required to provide annual preventive maintenance visits, labor, travel, and parts to ensure the system is performing optimally. The contractor must also provide unlimited service visits by Leica-Microsystems trained and qualified field service engineers, unlimited replacement service parts, and 24-hour email or telephone response to reported instrument issues. Key requirements include: * One planned annual preventive maintenance visit for the SP8 AOBS IR system * One planned annual PM visit for the EM UC7 ultramicrotome * PMs shall cover the entire microscope system, including microscope stand, objective lens, accessories, and attached laser systems * The contractor shall provide a field service report/ticket after each service call or PM visit * The contractor shall include a copy of the Contracting Officer's written authorization with each payment request if alternate payment procedures are authorized.