CIT01277023_MTPD Background Investigation System

WMATA’s Metro Transit Police Department (MTPD) is seeking a vendor to design, develop, configure, test, deploy, and sustain a web‑based Background Investigation System to replace its current paper‑heavy process. The effort is broken into four milestone‑based line items (LT) covering platform access provisioning, production deployment and training, stable production operation, and final acceptance with full documentation and transition to operations. Vendors must submit a single bid covering all four line items; multiple bids are not allowed. The solicitation is electronic via the WMATA Supplier Portal, with a submission deadline of 09/30/2026. No site visits or pre‑bid meetings are indicated. • Scope: End‑to‑end software solution (requirements gathering, system design, development, integration with WMATA systems, user training, documentation, and sustainment). • Delivery: Milestone‑based acceptance; final sign‑off required after all documentation is delivered. • Contract type: Fixed‑price, likely tied to each milestone (LT). • Required capabilities: Experience with background investigation workflows, secure data handling, web application development, and integration with government/transportation IT environments. • Evaluation: Likely based on technical approach, past performance, and cost.