Description
The Department of Information Technology (DoIT) is seeking a Master Contractor to provide NetApp SupportEdge Premium Warranty Extension services for a period of 7 months. The contractor will be responsible for providing warranty extension services for various NetApp products, including FAS8200A, E-Series, and FAS9000A. The contractor must be an authorized reseller for NetApp and provide a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid. The scope of work includes providing product specifications, warranty requirements, and deliverables. The evaluation criteria for the proposal include price, technical proposal, and evaluation factors.
• The contract is limited to Master Contractors awarded under the Hardware and Associated Equipment and Services 2012 contract.
• The contract is a Small Business Reserve Procurement, and only certified small business vendors are eligible.
• The contractor must provide a detailed description of required services and deliverables.
• The contractor must include a Mercury Affidavit with the bid, if applicable.
• The contractor must provide pricing for a period of at least 90 days after the due date.
• The contractor must not impose a restocking fee if an item is returned due to damage or incorrect product shipped.