The Department of Veterans Affairs (VA) Network Contracting Office (NCO) 19 is seeking to award a non‑competitive, sole‑source, firm‑fixed‑price contract to Payton Merger Sub II, LLC dba AudioCARE (an Artera Company) for the provision of AudioCARE software licenses, support, and related services across Veterans Integrated Service Networks (VISNs). The contract will cover additional software licenses for existing AudioCARE systems, including modules such as AudioPrefill, AudioCommunicator, TM‑Prefill, TM‑Communicator, and ACS‑TM‑Base SMS. AudioCARE is the exclusive manufacturer and distributor; no third‑party resellers are authorized. The award will be a 5‑year contract (one base year plus four one‑year ordering periods) with a total value expected to be within the $47 million size standard for NAICS 513210. Interested parties must submit a capability statement, OEM authorization, and supporting documentation by the response deadline.
• Sole‑source award to AudioCARE (proprietary software)
• 5‑year firm‑fixed‑price contract (60 months)
• Software licensing, maintenance, and support for multiple VISN health‑care systems
• Modules include AudioPrefill, AudioCommunicator, TM‑Prefill, TM‑Communicator, ACS‑TM‑Base SMS
• Submission deadline: 10 Oct 2026, 10:00 AM MT
• Required: capability statement, OEM authorization, SAM registration, past performance evidence
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