7A21--FY26: Staff Scheduling Program Sources Sought

The Department of Veterans Affairs, VA Caribbean Healthcare System (VACHS), is conducting market research to identify capable sources with the availability to provide staff scheduling program software. The requested software scheduling program will be utilized for approximately 1,400 employees. In addition to the scheduling software, the VACHS will need an ongoing service contract for product support. The purpose of this Source Sought notice is to identify Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Small Business interested in this procurement. Key requirements include: • Providing a brief overview of the company, including years in business and key areas of expertise in staff scheduling and healthcare software • Describing how the software integrates with current VISTA, DSS, and VANOD programs • Providing an example of a successful ADT feed with another VA facility • Describing the software's security features, including backup hardware, disaster recovery, and 24/7 emergency hardware support • Describing the software's demographic tracking tools and how they function • Describing the software's approach to onsite training and implementation • Providing a detailed training plan that includes the four specified categories: Administrator, Manager/Supervisor, Timekeeping, and Employee