Sole Source Contract for Add-on Software Module

Midlands Technical College intends to enter into a sole source contract with Intercom Inc. for the purchase of an add-on software module. The module will be used to prompt users for questions or concerns and then search an established knowledge base and prepared resources for possible responses without direct intervention by a staff member. The add-on software will work within the existing online chat application currently used by Midlands Technical College. Key aspects of the contract include: • The contract amount is $30,000.00 • The contract is for the purchase of an add-on software module • The module will be used to improve the online chat application used by Midlands Technical College • The contract is a sole source contract, meaning that only one vendor is being considered for the award.