Solid Waste Curbside Collection Compliance Audit & Outreach (Website and Mobile Application)

The City of Tampa’s Waste Diversion Division is seeking an off‑the‑shelf mobile and web platform that enables field auditors to capture curbside recycling compliance data, automatically identify contaminants, and generate analytics for outreach and enforcement. The solution must support at least 100,000 residential addresses, 25 concurrent users, iOS devices, offline operation, GIS integration, and optional automated mailer/postcard services. Pricing is to be quoted on an annual basis and must include support and customer service. • Provide a ready‑made mobile app and web dashboard (no custom development) • Capture photos, auto‑identify recyclable vs. non‑recyclable items, record cart fullness, and tag households • GIS‑linked route boundaries and address mapping for auditors • Offline data capture with later sync, multi‑user access, and role‑based dashboards • Analytics: contamination rates, participation, cart fullness, trend reports, exportable data • Optional mailer/postcard generation for resident education • Minimum service tier: 100,000 addresses, 25 users; additional tiers optional • Annual subscription pricing required; support and SLA details must be included