Description
The City of Columbus Division of Police is seeking a multi‑function printer (Canon iF C5140 or equivalent) along with a 36‑month cost‑per‑copy maintenance contract. The scope includes delivery, installation, start‑up supplies, training, and ongoing support that must meet strict response‑time guarantees and security requirements. The vendor must be able to price the maintenance on a per‑copy basis for both black‑and‑white and color prints, automatically collect meter readings, and provide a customer portal for reporting. The contract is funded by the State of Ohio Equitable Sharing Program, with no set budget disclosed.
• Supply and install a Canon iF C5140 (or approved equivalent) MFD at the Columbus Police Felony Assault Unit.
• Provide a 36‑month maintenance service charged per copy (B/W and colour) with a 6‑month initial rate and monthly invoicing.
• Meet stringent response‑time (30‑minute call, 4‑hour on‑site) and security (SSD encryption, TPM, firmware integrity) obligations.