Description
The Indian Health Service is seeking sources for 24/7 telebehavioral health emergency department support services. The contractor will provide qualified licensed independent behavioral health clinicians to deliver real-time telebehavioral health services, including suicide risk assessment, crisis stabilization, and placement assistance for patients requiring higher levels of care. The services will be provided 24 hours/day, 7 days/week, including weekends and federal holidays.
Some key aspects of the job include:
• Providing telebehavioral health services to patients presenting with suicidal ideation or attempt, acute psychiatric crises, substance-related emergencies, and co-occurring disorders.
• Conducting suicide risk assessments and completing CSSRS with SAFE-T for patients presenting with suicidal ideation or attempt.
• Providing crisis intervention, de-escalation guidance, and reassessment as indicated.
• Coordinating placement for higher levels of care, including documentation of placement attempts.
• Ensuring language access coordination, including interpreter services, within 15 minutes of request.
• Providing culturally responsive and trauma-informed care, with annual training for clinicians.