41-2026-02LB Accessibility Improvement SW and Services

The State of North Carolina's Department of Information Technology is seeking proposals for software and professional services to improve the accessibility of state entity websites, apps, and other digital contracts. The awarded vendor will be expected to work closely with state agency personnel and provide deliverables such as audit plans, audit findings reports, remediation plans, and other related services. The contract term will be for two years with an option to extend for one year. The state is looking for vendors who can provide high-quality services and ensure that the proposed solution complies with industry accessibility standards. Some of the key services required include website and digital content accessibility audit and remediation, multimedia transcription, captioning, and description services, and accessibility consulting services. • The vendor should have experience in providing similar services to government agencies or large organizations. • The vendor should have a strong understanding of accessibility standards and regulations. • The vendor should have a proven track record of delivering high-quality services on time and within budget. • The vendor should have a strong team with the necessary skills and expertise to perform the required services. • The vendor should have a clear and comprehensive approach to ensuring accessibility and providing related services.