Description
The Defense Health Agency Contracting Activity (DHACA) is seeking information from potential vendors for a DocuSign eSignature software system. The system must be cloud-based, FDA and FedRAMP compliant, and meet specific requirements for electronic document sending and signing. The vendor will be responsible for delivering the software within 14 days of contract award, providing support and maintenance, and ensuring the system remains fully functional throughout the contract period. Some key features of the system include access control, document data protection, validation of sender and receiver, and a minimum of 99% uptime.
Some of the key requirements of the system include:
• Compliance with 21 CFR Part 11 and HIPAA
• FedRAMP moderate authorization and Department of Defense (DoD) Impact Level 4 (IL4) for eSignature
• Electronic Identification, Authentication, and Trust Services (eIDAS) including Simple Electronic Signature (SeS), Advanced Electronic Signature (AeS), and Qualified Electronic Signature (QeS)
• Data residency
• Custom feature requests such as compliance and advanced customization, document retention policies, conditional routing, supplemental documents, signing groups, and document visibility