The Montana Department of Public Health and Human Services is seeking a Comprehensive Child Welfare and Information System (CCWIS) to provide services, including design, development, and implementation of a cloud-based, SaaS system. The system should have out-of-the-box functionality, configuration options that minimize customization, and be cloud-hosted. The contract was awarded to Accenture LLP, with a proposed cost of $23,276,658.00 for the DDI period and $9,135,720.00 for the maintenance period. The contract includes requirements for system functions, workflow and task management, program and state reporting, integrations, data exchange, and more. The system should also have a mobile application, document management, and business functions such as person detail and management, central intake, investigation and assessments, case management, eligibility and financial management, and more.
• The system should have a user-friendly interface and be easy to navigate.
• The system should have robust reporting and analytics capabilities.
• The system should be able to integrate with other systems and exchange data seamlessly.
• The system should have a high level of security and be compliant with federal regulations.
• The system should have a comprehensive training program for users.
• The system should have a robust support system for users, including online support and phone support.
• The system should be able to handle a high volume of data and be scalable.
• The system should have a high level of customization to meet the specific needs of the Montana Department of Public Health and Human Services.