Description
The State of Missouri’s Department of Social Services – Children’s Division is seeking a qualified vendor to design, develop, and implement a cloud‑based Comprehensive Child Welfare Information System (CCWIS) that will replace the legacy FACES mainframe application. The contract will run for seven years and includes phased delivery, integration with existing federal and state data exchanges, a foster‑parent portal, service‑coordination and family‑engagement modules, and extensive training and change‑management. Vendors must submit a full technical and pricing proposal through MissouriBUYS and meet extensive business‑compliance requirements.
• Scope: Full‑life‑cycle software solution – architecture, design, configuration, development, testing, data migration, integration, training, and support.
• Delivery model: Secure, web‑based SaaS hosted in the cloud (subscription‑based).
• Timeline: Approx. 36‑month phased rollout beginning Q2 FY27, with go‑live and stabilization by FY29.
• Required experience: Proven implementations of CCWIS or comparable large‑scale child‑welfare case management systems; federal Title IV‑E compliance knowledge.
• Mandatory registrations: “Prospective” or “Spend Authorized” status in MissouriBUYS and approved vendor status.
• Evaluation: Technical merit, past performance, methodology, and price.
• Contract value: Not disclosed; anticipated multi‑year, multi‑million‑dollar award.