Foster Management Software System

The City of Tulsa’s Animal Services department is soliciting proposals for a fully cloud‑based foster management software system to replace manual processes. The solution must handle foster onboarding, volunteer coordination, animal transport, case management, reporting, and must meet strict security, accessibility (WCAG 2.1 AA), and service‑level requirements. The vendor will provide configured portals, workflow automation, data extracts, training, and 24/7 support, with an implementation timeline of 90‑120 days after contract execution. The contract is a one‑year base term with up to four optional one‑year renewals, and the City has capped the annual budget at $8,000. • Cloud‑based SaaS platform for foster, volunteer, and animal management • Must support WCAG 2.1 AA compliance, 99.5 % uptime, RTO ≤ 2 hrs, RPO ≤ 15 min • Includes nightly data extracts, insurance and security certifications, and 24/7 foster/vet assistance • Budget ceiling $8,000 per year, 5‑year fee schedule required