Employee Assistance Program -Rebid

The City of Spokane issued RFP 5780‑22 to procure a comprehensive Employee Assistance Program (EAP) for its municipal workforce and dependents. The contract calls for 24/7 crisis counseling, on‑site critical‑incident support, supervisor training, communications, and quarterly utilization reporting, with the ability to provide counseling, substance‑abuse, mental‑health, and referral services. The award was recommended to Deer Oaks EAP Services, LLC, with work scheduled to begin 1 Mar 2023 for a three‑year term and two optional one‑year extensions. Key points include: • Scope: 24/7 toll‑free counseling, 8 sessions per issue per employee, 20 on‑site hours annually (including crisis response), training and reporting. • Timeline: Questions due 5 Dec 2022, proposals due 12 Dec 2022, contract start 1 Mar 2023, intent‑to‑award 6 Mar 2023. • Awards: Single‑vendor award to Deer Oaks EAP Services, LLC; contract value not disclosed.