The University seeks a comprehensive, HIPAA‑compliant telehealth platform to deliver 24/7 medical support to its student body. The solution must function across computers, tablets, and smartphones, support video consultations, enable providers to prescribe, order labs, and make referrals, and include a diverse provider roster. Vendors must also furnish marketing, IT support, accessibility compliance (VPAT), and detailed cost and billing information. The contract is a one‑year lump‑sum award with two optional one‑year extensions, and proposals were required to remain valid for 180 days.
• Scope: Full telehealth platform (software, provider network, support, marketing, reporting).
• Delivery: Multi‑device, 24/7 access, HIPAA‑compliant video, single sign‑on, multilingual providers.
• Requirements: VPAT for accessibility, tax‑exempt pricing, insurance certification, and subcontractor pre‑approval.
• Evaluation: Open competition; agency may select any proposal, not necessarily the lowest‑cost.