This solicitation seeks a qualified arboricultural firm to provide on‑call tree services—including removal, stump grinding, and pruning—for the City of Wilmington, NC. The contract is a three‑year master on‑call agreement with a possible two‑year extension, and work will be issued via individual task orders with pricing negotiated per order. The contractor must respond to emergency calls within 24 hours and non‑emergency calls within 30 days, adhering to strict safety, utility‑protection, and property‑protection standards. Qualification requirements include a current NC business license, ISA‑certified arborists, appropriate equipment (chainsaws, stump grinders, aerial lifts, etc.), and a track record of handling at least 25 trees and related work within a 30‑day window. Evaluation heavily weighs experience (40 %) and equipment capability (20 %).