Information Technology Solutions & Services

This contract is for information technology solutions and services, including hardware, software, and services. The contractor, SHI International Corp, will provide a wide range of products and services to meet the varying requirements of governmental agencies. The contract includes a comprehensive scope of work, pricing, and terms and conditions. The City of Mesa reserves the right to accept or reject any or all items offered by the contractor. Some key points include: • The contractor must meet minimum qualifications, such as having a strong national presence as a computer solutions provider and a distribution model capable of delivering products on a nationwide basis. • The contractor will provide a toll-free telephone and state-of-the-art electronic facsimile and internet ordering and billing capabilities. • The contractor will offer discounts for various manufacturers, and the City of Mesa will pay the contractor the sum described in the pricing exhibit. • The contract includes a warranty for the products and services provided, and the contractor must obtain and maintain insurance throughout the term of the agreement. • The contract has a term of 5 years, with possible extension to 7 years, and the pricing may be adjusted for amounts other than inflation that represent actual costs to the contractor. • The contractor will provide a comprehensive product offering, including hardware, software, and services, and the City of Mesa will have the option to purchase these products and services through the contract.