Description
This contract awards a single vendor to provide preventive‑maintenance and repair services for communication equipment (CCTV, intercom, PA, nurse‑call, etc.) across multiple Cuyahoga County facilities. The work includes quarterly maintenance visits, routine service calls (8‑hour response), emergency calls (4‑hour response), spare‑parts provisioning (parts ≤ $500 without prior approval), background‑check and badge requirements, and monthly invoicing. The contract is a not‑to‑exceed fixed‑price agreement valued at $49,000 and runs through 30 Sept 2024.
• Quarterly preventive‑maintenance visits (four per year) with detailed service logs.
• Service‑call response times: 8 hours for routine calls, 4 hours for emergencies.
• Mandatory background‑check ($35) and badge ($20) fees for all vendor personnel.