The contract is for the provision of software services, specifically the Glofox software, to the City of Tucson. The contract has a term of 2 years and includes an annual subscription fee of $4,200. The contract also includes a 30-day cancellation notice after the first year. The key features of the contract include the provision of Boost SMS, Boost, and Stand Alone App services. The contract is governed by the terms of the Glofox Software Service Agreement.
• The contract includes a $100 credit for onboarding completion within 30 days.
• The contract includes a referral credit of $350USD for new customer onboarding.
• The contract has a payment processing rate of 1% + $0.25 (ACH/Direct Debit) or 3.9% + $0.35 (Card).
• The contract has a chargeback dispute fee of $35.