RFP 2021-22 Employee Engagement Survey Services

This contract awards a three‑year, state‑funded employee‑engagement survey service to a vendor that will provide a SaaS‑based platform for designing, administering, analyzing, and reporting employee surveys for Covered California. The agency set a maximum contract value of $210 k (approximately $70 k per year) and required a minimum of five years’ experience and a market‑proven platform. Evaluation emphasized technical approach (60 % of technical score) and offered small‑business and DVBE preference score boosts. The award was announced via a Notice of Intent to Award on April 8 2022, selecting Culture Amp Inc. as the contractor. The contract term runs from May 1 2022 through April 30 2025, with no travel reimbursement and strict compliance requirements (insurance, corporate good standing, etc.). • Scope: SaaS survey platform – design, data collection, analysis, reporting, demographic filtering, benchmarking. • Funding: Up to $210,000 total, $70,000 per year, subject to annual board approval. • Evaluation: Technical (60 %) + Cost (40 %) with small‑business/DVBE preference adjustments. • Vendor: Culture Amp Inc., San Francisco, CA.