Subscriptions & Support, Multi-Factor Authentication

The County of Snohomish procured a one‑year subscription and advanced support service for a Multi‑Factor Authentication (MFA) solution. The award was given to Identity Automation for $11,190, covering software licensing, updates, upgrades, and 24/7 ticket submission support, with standard business‑hour phone and email assistance. The contract limits total spend to $25,000 and runs from June 30 2023 through June 29 2024. • Service: MFA subscription (Identity Automation “Multi‑Factor Authentication Plus”) plus advanced support. • Scope: License, updates/upgrades, 24/7 ticket support, weekday business‑hour phone/email help. • Value: Awarded price $11,190; total allowable spend $25,000. • Timeline: Start 6/30/2023, end 6/29/2024; award announced 6/23/2023 after competitive bidding.