Description
The Cuyahoga County Department of Human Resources issued an Invitation for a Price Quote (IRFP) to conduct a Dependent Eligibility Audit for its employee medical benefit plans. The scope includes verifying eligibility for 7,079 dependents of 3,308 employees, collecting proof‑of‑eligibility documents for qualifying events and new hires, providing communication templates, operating a call‑center/online portal, securely storing and transmitting records, notifying non‑compliant participants, and delivering comprehensive audit reports with recommendations. The contract term runs from January 1 2022 through April 30 2025 and requires the vendor to maintain extensive insurance coverage (general liability, professional liability, cyber‑risk, etc.) and submit required certificates within seven days of award.
• Audits focus on medical‑plan dependents only; retiree dependents and dental/vision‑only plans are excluded.
• Vendor must provide eligibility‑verification services, call‑center support, secure data handling, and detailed reporting.
• No spousal surcharge or carve‑out is in place, simplifying eligibility rules.