Description
This contract is a not‑to‑exceed (NTE) fixed‑price agreement for preventive maintenance, diagnostic inspections, routine and emergency service calls, parts replacement, and system upgrades of communication equipment (CCTV, intercom, PA, nurse‑call, video arraignment, etc.) located at multiple Cuyahoga County facilities. The vendor must provide quarterly maintenance visits, respond to routine calls within 8 hours and emergency calls within 4 hours, manage spare‑parts inventory, and ensure all personnel obtain background checks and badge clearance. Payments are made monthly against itemized invoices, and the total contract ceiling is $49,000 for the period ending September 30 2024.
• Scope covers full‑service upkeep of cameras, intercoms, public‑address, nurse‑call and courtroom AV systems across six county sites.
• Vendor must meet strict response‑time windows, maintain warranty‑covered parts, and submit monthly invoices; any single part > $500 requires prior County authorization.
• Contract value is $49,000 NTE, with a one‑year term ending 9/30/2024 and no indicated renewal options.