Iteris SC511 Sole Source

This contract awards the South Carolina Department of Transportation a sole‑source, three‑year support agreement for the SC511 Travel Information System. Iteris, Inc. will provide continuous operations, maintenance, video distribution, IVR call handling, project management, ticketing, and mobile‑app enhancements to ensure uninterrupted travel‑information services for the public and emergency responders. The effort bridges the gap until a new system is designed and deployed, emphasizing system continuity rather than new development. • Operations & maintenance of the SC511 website, mobile apps, and IVR platform. • Real‑time video distribution of traffic‑camera streams and telephone travel‑information call handling. • Ongoing project management, ticketing, and mobile‑app feature enhancements through 2028.