This contract tasks the awardee with providing ongoing operational maintenance and new functional enhancements to Covered California’s Salesforce platform. The work includes building compliance‑monitoring tools, improving sales‑partner profiles, creating dashboards, and integrating data from multiple systems, all delivered under an Agile framework. The vendor must staff a Project Manager, Lead Developer, and Lead Business Analyst each with at least three years of Agile‑methodology experience, and use Jira (or equivalent) for project tracking. The contract is a time‑and‑materials arrangement with a maximum ceiling of $525,000 and a one‑year base term, with the possibility of two additional one‑year extensions.
• Scope: Salesforce administration, custom Apex/Lightning development, data integration, and support.
• Personnel: Minimum three‑year Agile experience for PM, Lead Developer, and Lead Business Analyst.
• Financials: Fixed ceiling $525 K; T&M payment after deliverable acceptance.