Description
This contract calls for a comprehensive media‑monitoring and social‑media analytics platform to support Cuyahoga County’s Department of Communications over a two‑year period. The vendor must deliver a hosted solution covering Facebook, Twitter, Instagram, LinkedIn, YouTube, global news, broadcast, and print monitoring, with analytics, publishing tools, benchmarking, unlimited reporting, training, and ongoing technical support. The solicitation is an informal competitive bid with a maximum budget of $23,000 per year, requiring the vendor to meet extensive insurance and indemnity requirements (CGL, Cyber, E&O, workers’ comp). Key points:
• Scope includes full‑service social‑media and news monitoring, analytics, and publishing.
• Contract period runs from 08/10/2022 to 08/09/2024 with a $46,000 ceiling total.
• Vendor must provide insurance coverage (CGL $1M/occurrence, Cyber $3M, E&O $3M, etc.) and demonstrate prior government experience.