The contract is for Exinda Annual Support, which includes premium maintenance, telephone support, online support, quarterly ticket analysis, two ECNA training seats, and remote network assurance tuning engagement. The contract was awarded to three vendors: Vista One, Zones, Inc., and Sinnott Wolach Technology Group. The contract started on January 5, 2015, and ends on January 5, 2016. The total price for the contract is $9,016.15 for Vista One, $8,247.42 for Zones, Inc., and $11,097.00 for Sinnott Wolach Technology Group.
• The contract includes premium maintenance for Exinda hardware.
• The contract includes telephone support 24/7/365.
• The contract includes online support.
• The contract includes quarterly ticket analysis.
• The contract includes two ECNA training seats.
• The contract includes remote network assurance tuning engagement.
• The contract started on January 5, 2015.
• The contract ends on January 5, 2016.