NMSU Chatbot Software and AI Chat Solutions

The contract is for the provision of chatbot software and AI chat solutions for New Mexico State University (NMSU). The RFP was issued on January 14, 2022, and the deadline for proposal submission was February 14, 2022. The contract was awarded to CareerAmerica, LLC. (dba Ocelot), who received the highest average questionnaire rating among the respondents. The scope of work includes the provision of chatbot software and AI chat solutions to support NMSU's educational and administrative functions. • The contract is for a period of unknown duration, as the start and end dates are not explicitly mentioned in the contract document. • The contract value is not explicitly stated in the contract document, but it is expected to be a significant amount, given the scope of work and the number of vendors who responded to the RFP. • The contract includes provisions for the vendor to provide support and maintenance services for the chatbot software and AI chat solutions. • The contract also includes provisions for the vendor to provide training and documentation to NMSU staff on the use and maintenance of the chatbot software and AI chat solutions.