Term Contract for Collection Agency Services for the City & Borough of Juneau (CBJ)

The City & Borough of Juneau (CBJ) is seeking a collection agency to manage the collection of unpaid accounts assigned by the CBJ's Finance Department, Revenue Collections Office. The contract will be for a term of five years, with an option to renew. The selected vendor will be required to provide collection services, including skip-tracing, letters, phone contact, and legal action, and will be paid a commission based on the amount collected. The CBJ anticipates transferring approximately 300-400 accounts per year, with a total value of around $190,000. The vendor will be required to provide monthly reports, including payments received, collection success rates, and account balances. Some key points about this contract include: • The contract is for collection agency services for the City & Borough of Juneau (CBJ) • The term of the contract is five years, with an option to renew • The selected vendor will be paid a commission based on the amount collected • The CBJ anticipates transferring approximately 300-400 accounts per year • The vendor will be required to provide monthly reports, including payments received, collection success rates, and account balances • The contract requires the vendor to comply with the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA)