This three‑year, fixed‑price contract awards Arizona Elevator Solutions, Inc. the responsibility for comprehensive maintenance of the City of Mesa’s elevator and vertical‑transportation fleet, including two newly added Otis elevators and two Garaventa stair lifts. The scope covers 24/7 preventive‑maintenance programs, emergency response, statutory testing, parts supply, cleaning, and detailed performance reporting, with strict performance metrics and penalties for non‑compliance. The agreement includes optional two‑year extensions and a short‑term month‑to‑month continuation.
• 60 existing elevators plus 4 additional units (2 Otis, 2 Garaventa) to be serviced.
• 24/7 emergency response with a 1‑hour (30‑min for passenger entrapments) turnaround.
• Performance metrics (MTBCB ≥ 90 days, noise ≤ 55 dBA, door force ≤ 30 lbf) with monetary penalties for shortfalls.