After Hours Answering Services - Social Services & Public Works

The County of Fresno, on behalf of the Department of Social Services (DSS) and the Department of Public Works and Planning, is seeking a vendor to provide answering services for after hours and rollover calls coverage. The contract has a term of 5 years, with a total annual cost ranging from $15,984.00 to $25,188.00, depending on the vendor. The scope of work includes providing answering services for DSS and PWP, with a base rate plan per month and additional minutes cost per minute. Key points to consider: • The contract has a term of 5 years • The total annual cost ranges from $15,984.00 to $25,188.00 • The scope of work includes providing answering services for DSS and PWP • The contract has a base rate plan per month and additional minutes cost per minute