This solicitation calls for a comprehensive, year‑long custodial services contract to keep Union Station and associated WRA facilities clean and operational. The contractor must provide all labor, equipment, supplies, and consumables, manage staff, and meet strict safety and reporting requirements. The award will be made to the most advantageous proposal, with a one‑year base term and the possibility of two additional one‑year extensions.
• Full‑service cleaning of public areas, tenant spaces, police sub‑station, loading docks, and exterior plazas, 365 days per year.
• Contractor must supply its own equipment, maintain inventory, and provide consumables at cost + 10 % markup; all invoices processed on a net‑30 basis.
• Mandatory DBE participation (minimum 25 % Worcester‑resident work hours, 38 % people‑of‑color, 10 % women, ≥ 20 % subcontracted to bona‑fide DBEs).