The City of Worcester, Massachusetts issued RFP 7702‑W2 to obtain a cloud‑based backup solution for the Worcester Public Schools’ Google Workspace environment. The contract calls for a vendor to supply software and professional services that back up email, calendar, contacts, Drive, Team Drives, Sites, and related data for roughly 30,800 users (staff and students), with features such as three‑times‑daily backups, on‑demand restores, ransomware detection, granular admin roles, end‑user self‑service, and compliance reporting. SysCloud, Inc. was awarded the contract at a rate of $10.50 per user. The solicitation required K‑12 or government references, specific insurance and bonding, and compliance with Massachusetts procurement rules.
• Scope: SaaS backup for Google Workspace covering staff and student accounts, with advanced security and data‑retention capabilities.
• Vendor requirement: Proven experience with K‑12/government customers of comparable size and ability to meet extensive functional specs.
• Procurement: Open competition, single‑award, with a deadline of 10 Nov 2021; evaluation based on mandatory criteria and comparative scoring.