The City of Worcester issued RFP 7676‑1‑W2 to replace its home‑grown agenda‑management system with a modern, cloud‑enabled solution that supports council, committee, board, and public‑engagement functions. After an open competition, PrimeGov was awarded the contract as the most advantageous proposal. The scope includes software licensing, SaaS hosting, extensive customization to mirror existing workflows, migration of decades‑long agenda, minutes, and video archives, ongoing maintenance, training, and optional video‑streaming hardware. The solicitation required detailed technical and price proposals, three municipal references, and compliance with Massachusetts public‑records and insurance requirements.