Text Message Recruiting and Scheduling Solution

This contract provides Sedgwick County with a comprehensive two‑way text‑messaging and scheduling platform that integrates directly with its SAP SuccessFactors Recruiting system. The solution includes automated SMS notifications, conversational AI bot assistance, bulk and campaign messaging, QR‑code “text‑to‑apply” capability, and real‑time calendar sync across Google, Outlook, Teams, and Zoom. Grayscale Labs will deliver the software license, implementation services, training, ongoing support, and change‑management activities, all while meeting stringent compliance (TCPA, HIPAA, GDPR, CJIS) and performance (≥99.5 % uptime, ≤5‑minute response) requirements. The contract is a two‑year base term with three one‑year renewal options, and the total estimated five‑year value is approximately $245 k. • Core deliverables: two‑way SMS platform, SAP SuccessFactors integration, AI‑assisted candidate engagement, scheduling automation, analytics dashboard. • Services: project planning, configuration, testing, deployment, virtual training, acceptance testing, and post‑implementation support “bucket”. • Evaluation: 40 pts qualifications, 25 pts scope, 10 pts SAP integration, 15 pts performance, 10 pts pricing; Grayscale won based on experience, pre‑built SAP integration, and overall score.