Consultant - EMS Study / WFD

The City of Worcester issued an RFP (No. 8487‑W6) seeking a consulting firm to conduct a comprehensive Emergency Medical Services (EMS) study for the Worcester Fire Department. The consultant must assess the current EMS delivery model, engage stakeholders, analyze dispatch and financial data, and deliver actionable recommendations with a final report due by March 1, 2026. The award went to Fitch & Associates as the most advantageous proposal. The procurement was open‑competition, with a flat‑fee, lump‑sum pricing structure, and no bid security required. • Scope includes initial assessment (kick‑off, surveys, site visits) and final analysis/report with presentation. • Deliverables: written report and in‑person presentation by March 1, 2026. • Evaluation criteria focus on technical capability, past EMS study experience, and price; award decided by the City Manager after recommendation from the Purchasing Agent.