Description
This solicitation seeks a single‑award vendor to provide full‑service commissary operations for the Cuyahoga County Corrections Center, including supplying inmate‑ordered items, handling order processing, packaging, and delivery, and integrating an electronic ordering platform with the County’s XJail justice‑management system. The contract requires 24 × 7 × 365 support, staff background‑check compliance, and the ability to manage all hardware, software, and logistical needs on‑site, with a minimum staffing level of eight hours per day, seven days a week. Vendors must submit four budget scenarios based on markup percentages and provide detailed cost breakdowns for kiosk or tablet hardware, as well as insurance and licensing documentation.
• Scope: Commissary supply, order receipt, packaging, delivery, and electronic integration with XJail.
• Requirements: 24/7 support, background‑check fees, staff badges, insurance (minimum $1 M limits), and provision of all technology/equipment.
• Timeline: RFP issued Jan 14 2021; final proposal deadline extended to Feb 26 2021.