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  5. ›Citizenserve software

Awarded contract·Town of Fountain Hills·Arizona

Citizenserve software

Won by Online Solutions, LLC (DBA Citizenserve)$197kSingle Award
Contract source

Awarded vendors

  • Online Solutions, LLC (DBA Citizenserve)

Description

The contract is for the provision of an electronic permitting system, including on-line plan submittal, electronic plan review, and remote logging of inspections. The system will be provided by CitizenServe, and the contract has a total value of $196,599.01. The contract has a term of 5 years, with the option to renew. The key features of the contract include the provision of 15 user subscriptions, setup, training, and implementation, as well as system integration with other software systems. The contract also includes provisions for notices and requests, conflict of interest, and termination. Some of the key points to consider when evaluating the similarity of this contract to other contracts include: * The type of services being provided (electronic permitting system) * The length of the contract term (5 years) * The option to renew the contract * The total value of the contract ($196,599.01) * The number of user subscriptions provided (15) * The types of system integration included (Maricopa County Assessor’s Database, Fountain Hills GIS, Bluebeam, Authorize.Net Payment Processor, Munis Financial Daily Batch File) * The provisions for notices and requests, conflict of interest, and termination. Some benefits of this contract include: * Improved efficiency in the permitting process * Enhanced customer service through online plan submittal and review * Increased accuracy and reduced errors through electronic plan review * Better tracking and management of inspections through remote logging. However, there are also potential drawbacks to consider, such as: * The potential for technical issues or system downtime * The need for training and support for users * The potential for conflicts of interest or termination of the contract. Overall, this contract provides a comprehensive solution for the Town of Fountain Hills' permitting needs, and its terms and conditions can be used as a reference point for evaluating the similarity of other contracts.

Attached files

Key dates

Starts
1/5/2021
Ends
1/4/2026Renews
Duration
5 years

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
2021-028

Contract value

$196,599

The contract value is explicitly stated as $196,599.01, which is the total amount that the Town of Fountain Hills will pay to CitizenServe for the provision of the electronic permitting system. This amount includes the cost of setup, training, and implementation, as well as the annual subscription fees for the system. The value of the contract can be broken down into several components, including: * Initial term fees: $58,000.00 * Renewal term 1 fees: $28,199.01 * Renewal term 2 fees: $28,800.00 * Renewal term 3 fees: $43,800.00 * Renewal term 4 fees: $37,800.00. The total value of the contract is the sum of these components, which equals $196,599.01.

AI estimate from the award documents

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