RFP-2464- Statement of Intent to Award- Provide a Customer Relationship Management System for Francis Marion University

Francis Marion University awarded a contract to EAB Global Inc. for the provision of a comprehensive Customer Relationship Management (CRM) system. The agreement covers system implementation, installation, and multi‑year maintenance services, with a total contract ceiling of $305,000. The work is slated to commence on 30 January 2025, and the maintenance component may extend up to four years beyond the first year. This award follows a standard open‑competition RFP process, with the university retaining full authority over procurement and contract administration. • Implementation/installation budget: $25,000 • Maintenance services (up to 4 additional years) budget: $70,000 • Total contract ceiling: $305,000, covering all deliverables and support • Single‑vendor award to EAB Global Inc., a Washington, DC‑based provider • Effective start date 30 Jan 2025; no work may begin before a purchase order is issued.